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"When I rebuilt my studio I knew that much of it would have to be modernized... or to be more specific, computerized. This was a problem for me because I had no previous experience operating computers at all. I knew there would be a steep learning curve for a novice like myself. In order to make a smooth transition I knew it would be extremely important to have good technical support. I feel very lucky to have been introduced to OBEDIA early on. They were excellent at explaining technical information in a way that was easy to understand but more importantly they were always able to provide solutions to my problems. Now that I have learned more about computers than I ever thought I would, I still rely on their expertise. If you've got problems, no matter how big or small OBEDIA can solve them all."
I am so thrilled that I decided to give OBEDIA a shot! I'm a novice in the digital recording world but with the help of OBEDIA I have greatly shortened the learning curve. The people at OBEDIA are "beyond helpful"! OBEDIA has made my journey into the digital world simple. The many times I have run into a problem, no matter how simple it may be, the techs have been genuinely interested, and grateful to help me. Thanks OBEDIA! Signed with sincere appreciation,
Before dealing with OBEDIA I was a bit frantic...what a great investment. What a relief it was to have all my challenges solved! OBEDIA got me up and running fast. Thank you!
I was having a Digital Performer meltdown a few days ago and since it was on a weekend, I called my local music store to see if they could refer me to any resources that might help me. They recommended OBEDIA. I just want the software to work with as much ease as possible, so I was overjoyed to find that my rep from OBEDIA was not only incredibly knowledgeable, but was able to communicate the solutions in plain language. What a relief! Having used the service a couple of times now, I would whole-heartedly recommend OBEDIA to any songwriter/composer who is under tight deadlines and need to get through their projects as fast as possible. OBEDIA is staffed with pros that know all of the latest music sequencing software in all versions for both Apple and PC.
I had nothing to lose by trying OBEDIA. Now it was time to find out what kind of support I would get. I expected an estimated wait time message and got a live engineer. I told him what was up and immediately he gave me instructions to correct this. That was it. That was the answer! I was already over a week deep and had two issues knocked out in minutes. Better yet I have had new questions that I know are going to be more challenging. What they do is offer to call back after some research. And they call back. A support connection with vast experience, that is willing to own the question until the answer is found. What a concept! Thanks to OBEDIA and their team I am confident that my recording sessions are backed by tech support during those stuck moments.
I called OBEDIA for the first time. As the phone was ringing, I thought I'll probably be put on hold for who knows how long. I was pleasantly surprised to get to speak with a dispatcher right away. (Surprise number one). He listened to my problem and told me that he would have a technician call me back in a few minutes. I thought yeah right here we go. (Surprise number two.) The technician called me back in a matter of minutes. The problem was resolved quickly and the technician was very knowledgeable. I was able to make my gig last Friday and did not have to call and make any excuses. I owe that to the OBEDIA technicians. Thanks again OBEDIA. It was the best money I ever spent.
“Does this sound familiar? You've just hit a major glitch with your DAW. The problem is that your dealer is closed, the manufacturer is asleep, and you're probably out of warrantee anyway. Oh yes, and the studio is saying it's your gear, you fix it. Who do you call? I call OBEDIA. In fact, I call OBEDIA even if it's brand new and under manufacturer’s warranty, because they know a lot more about what I'm doing than anybody else does. With so many new systems on the market, it's great to know that there's a place I can get straight, honest and timely answers."
"In the recording industry, particularly with the onset of technology being more readily available to everyone on a grand scale, it becomes more and more essential to have access to individuals who can assist in the attendant problems with this technology. That is precisely where a company such as OBEDIA comes in, they possess the experience, know how and sensitivity to be able to help us cope with the all too daunting new world of digital recording"
I just wanted to take a moment to express my appreciation for your technical help and excellent advice on how to put my project studio together and with whom to contact for my DAW and associated hardware (PC Audio Labs was a great find). Although I had done enough research to get me close to the Promised Land, I knew I was still considerably short on knowledge and that my solutions were anything but optimum or the most efficient. With a few well chosen words you very quickly got me past this most basic, but crucial, obstacle. Amazingly (to me anyway), my equipment is finally in place and actually running - everything seems to be right. Knowing fully that this is only the beginning of a new musical and technical trek, I plan on making OBEDIA an integral part of the way I work whenever the inevitable issues arise of actually using what I have.
Great service; I should have contacted them sooner. My tech today was just awesome and had such a well rounded background to work within many different environments. I learned more in the one hour I spent with Brian than I had over 6-7 hours searching the web, reading posts, forums etc....Thanks OBEDIA team and Brian specifically. YOU ROCK!!! Literally.
If you ever get stuck working in your DAW, Pick up the phone and give Brian a call. OMG what a true professional. A true life saver. He stuck with me till the problem was fixed.